Last updated: 4 November 2026
Glennie Kindred respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used and stored when you visit this website, purchase products or get in touch.
This website is operated by:
Glennie Kindred
18 Wash Green
Wirksworth
DE4 4FD
United Kingdom
Email: glenniekindredtrees@gmail.com
Glennie Kindred is the data controller responsible for personal information collected through this website.
When you use this website, we may collect:
Your name, email address and telephone number.
Your billing and delivery addresses.
Details of products purchased and your order history.
Information you provide when contacting us.
Technical information such as your IP address, browser type and essential cookie data.
You can purchase products without creating a customer account.
We use personal information to:
Process and fulfil orders.
Arrange delivery of purchased products.
Send order confirmations and updates.
Respond to enquiries.
Process refunds and resolve order issues.
Maintain accounting and tax records.
Protect the website against fraud and misuse.
We process this information where necessary to fulfil a contract, comply with legal obligations or pursue legitimate business interests. Where consent is required, we will request it separately.
Payments are processed through PayPal.
When you make a payment, relevant transaction information is handled by PayPal in accordance with its own privacy practices.
This website does not store your full payment card details.
For more information, visit PayPal’s Privacy Statement.
We only share personal information where necessary to operate the website and fulfil orders.
This may include:
PayPal, for payment processing.
Postal and delivery services, for dispatching orders.
Website hosting and technical service providers.
Accounting or professional advisers where necessary.
Public authorities where legally required.
We do not sell your personal information.
We retain personal information only for as long as necessary for the purposes for which it was collected.
Order and transaction records may be retained for up to six years, or longer where required by applicable law.
Pending, failed and cancelled orders are generally scheduled for removal after 30 days under the website’s current settings.
Other information is deleted or anonymised when no longer needed, subject to legal obligations.
This website uses cookies and similar technologies to support essential functions, including the shopping basket and checkout.
Some third-party services may also use cookies.
Please see our Cookie Policy for further information.
We take reasonable technical and organisational measures to protect personal information, including secure website connections, access controls, software updates and appropriate website maintenance.
Although we take security seriously, no internet-based system can be guaranteed completely secure.
Under UK data protection law, you may have the right to:
Request access to personal information held about you.
Ask for inaccurate information to be corrected.
Request deletion of information in certain circumstances.
Restrict or object to certain processing.
Request transfer of your information where applicable.
Withdraw consent where processing is based on consent.
To exercise your rights, contact:
You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
This website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
We may update this Privacy Policy from time to time to reflect changes in website functionality, business practices or legal requirements.
The latest version will always be available on this page.
For questions about this Privacy Policy or how your personal information is handled, please contact:
Glennie Kindred
18 Wash Green
Wirksworth
DE4 4FD
